eSIM Activation Failed?

What steps should I take if the eSIM activation is stuck on my iOS device?

 

If you've installed an eSIM on your iOS device and it's stuck showing "Activating" or "Activation Failed," don't worry. This issue often arises when the eSIM is set up before reaching the intended destination country or region.

 

esim activation error

○Your eSIM Is Already Installed

Even if you see an activation-related message, your eSIM has been successfully installed. Once you arrive at your destination and connect to a local network, the activation should finalize without any issues.

esim installed

○Things to Keep in Mind

  • While waiting for activation, you can still use Wi-Fi and offline apps without any issues.
  • Once you are within network coverage at your destination, the eSIM should activate automatically.

○Need Help?

If the above steps don't work, our support team is available to assist you. Don't hesitate to reach out!

We hope this guide helps, and we wish you a smooth travel experience!